Shipping Information

Shipping Regions

We ship high-purity research peptides throughout the European Union and select international locations. All shipments comply with local regulations and customs requirements.

Shipping Methods & Timelines

Cold Chain Logistics

All peptide shipments are handled with specialized temperature-controlled logistics to maintain product integrity:

Tracking Your Order

Every order includes:

• Order confirmation email with order number
• Tracking number and carrier information within 24 hours
• Real-time tracking updates via email and SMS
• Delivery confirmation upon arrival

Shipping Costs

Shipping costs are calculated based on:

• Destination country/region
• Order weight and size
• Shipping method selected
• Temperature control requirements

Shipping costs are displayed at checkout before you complete your purchase.

Customs & Import Regulations

For international shipments:

• We provide all necessary customs documentation
• Products are labeled as "Research Chemicals - Laboratory Use Only"
• Customers are responsible for import duties and taxes
• We cannot ship to countries where research peptides are restricted

Delayed or Lost Shipments

If your shipment is delayed or lost:

• Contact us immediately with your tracking number
• We will investigate with the carrier
• For lost shipments, we will send a replacement or issue a refund
• Insurance covers the full value of your order

Storage Upon Arrival

Upon receiving your shipment:

• Store immediately at 2-8°C in a dark environment
• Do not leave at room temperature for extended periods
• Use within the expiration date specified on the packaging
• Follow detailed storage instructions included with your order

Contact Us

For shipping inquiries or concerns: